Frequently Asked Questions
Discover everything you need to know about our Italian-crafted timepieces.
Where are Venezianico watches manufactured?
Our watches are designed in Venice and utilize high-quality components, including Swiss-made or Japanese movements and premium 316L stainless steel, assembled with rigorous Italian quality control standards.
Do you offer international shipping?
Yes, we ship our timepieces worldwide via express couriers like DHL and FedEx. Shipping is generally free of charge for orders above a certain threshold, depending on your location.
What is the warranty policy on your timepieces?
Every Venezianico watch comes with a 2-year international warranty that covers manufacturing defects. Please ensure you keep your digital warranty card or proof of purchase.
Can I return my watch if I am not satisfied?
We offer a 14-day return policy from the date of delivery. The watch must be in its original, unworn condition with all protective plastics and packaging intact to qualify for a full refund.
How should I maintain my automatic watch?
We recommend a professional service every 3 to 5 years to ensure the movement remains lubricated and accurate. Additionally, always ensure the crown is fully screwed down before any contact with water.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and modern payment solutions like Apple Pay and Google Pay for a secure checkout experience.